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Private Security Operations Management System (SOMS)

ISO 18788:2015 Management System for Private Security Operations (SOMS)

ISO 18788:2015 is an international standard that provides a framework for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving the Management System for Private Security Operations (SOMS).

What is ISO 18788?

It is specifically designed for private security companies (PSCs) and organizations that manage or provide security services in complex or high-risk environments. ISO 18788 ensures that these operations are conducted legally, ethically, and in compliance with human rights and international law.

Private Security (PSCs) Human Rights Aligned High-Risk Environments Accredited Certification
ISO 18788 Private Security Operations Audit and Certification
Quality Mark Certification Seal
ISO 18788:2015
Quality Mark Accredited Security Operations Audits
Core Foundation

Key Objectives of ISO 18788

The core objectives defined to establish ethical integrity, risk governance, and legal accountability in security operations:

01
Demonstrate Respect for Human Rights

Ensures security operations are aligned with international humanitarian and human rights laws.

02
Legal and Ethical Compliance

Helps organizations comply with applicable laws, regulations, and contractual obligations.

03
Risk and Threat Management

Promotes structured risk assessments to manage threats in dynamic or hostile environments.

04
Accountability and Transparency

Establishes clear responsibilities and reporting mechanisms for all levels of security operations.

05
Client and Stakeholder Confidence

Builds trust by showing that security services are delivered professionally and responsibly.

Operational Imperative

Why ISO 18788 is Important?

Security operations carry heightened legal, ethical, and human impact. ISO 18788 delivers structured oversight:

Applicable to High-Risk Environments

Designed for organizations operating in conflict zones, post-conflict areas, or complex operational environments, where there is heightened sensitivity around legal, ethical, and reputational risks.

Supports Duty of Care

Demonstrates your organization’s commitment to the safety and welfare of clients, employees, and local communities.

Strengthens Operational Integrity

Ensures that all aspects of security operations—from personnel conduct to use of force—are governed by structured policies and oversight.

Promotes Responsible Contracting

Encourages security service providers and their clients to adopt responsible business practices in line with international standards.

Business Value

Key Benefits of ISO 18788 Certification

Gaining accredited ISO 18788 certification provides critical advantages in client trust, legal standing, and operational control:

Professionalism in Security Operations

Reinforces your organization's reputation as a credible and responsible provider of security services.

Legal and Regulatory Compliance

Helps meet requirements of clients, governments, and international organizations, especially in procurement and contracting.

Human Rights and Ethical Governance

Embeds respect for human rights and dignity into daily operations, reducing the risk of misconduct and reputational harm.

Operational Risk Reduction

ISO 18788 includes risk identification, assessment, and control mechanisms, ensuring proactive responses to security threats.

Market Access and Client Trust

Certification can enhance eligibility for international contracts, especially with UN, NGO, and government agencies requiring compliance with recognized standards.

Integration with Other Standards

ISO 18788 is compatible with ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety), enabling an integrated management system.

Target Sectors

Who Should Implement ISO 18788?

ISO 18788 is ideal for organizations operating across specialized security, risk, and critical operational sectors:

Private Security Companies (PSCs)

Providers offering manned guarding, close protection, asset security, and mobile response teams.

Risk Management Firms

Specialist advisors assessing threat environments, geopolitical exposure, and crisis contingency frameworks.

Security Contractors for NGOs & Govts

Security contractors working with NGOs, government agencies, diplomatic missions, or multinational corporations.

Organizations Managing In-House Security

Enterprises managing their own security operations in remote, hostile, or complex high-risk environments.

Logistics, Extractives & Critical Infrastructure

Companies involved in logistics, extractives, energy, infrastructure, and critical supply operations in fragile regions.

Structured Roadmap

ISO 18788 Certification Process

A clear, disciplined 6-stage journey to establish and verify your Private Security Operations Management System:

01
Gap Analysis

Review current operational and management practices to identify gaps against ISO 18788 requirements.

02
System Development

Develop policies and procedures covering risk management, legal compliance, human rights, personnel conduct, and operations.

03
Implementation

Apply the management system across all relevant operations, ensuring staff are trained and systems are documented.

04
Internal Audit & Management Review

Regular reviews to verify effectiveness, ensure legal compliance, and drive continuous improvement.

05
Certification Audit

An accredited third-party certification body assesses the management system for compliance with ISO 18788.

06
Ongoing Surveillance & Improvement

Continuous monitoring, auditing, and refinement of systems to adapt to changing risks and client requirements.

Why Choose Us

Why Choose Quality Mark Certification?

A proven audit authority with deep technical acumen in security operations and human rights governance:

Certified SOMS Expertise

Our ISO 18788 certification reflects our unwavering commitment to delivering professional, accountable, and legally compliant security services.

Human Rights Focused

We uphold the highest standards in human rights and ethical conduct across all our operations, regardless of location or complexity.

Trusted by Global Clients

We serve government agencies, humanitarian organizations, and global corporations that require robust, responsible security operations.

Operational Excellence in High-Risk Areas

Our team is trained, equipped, and managed to perform effectively and responsibly in the world’s most challenging environments.

Commitment to Integrity

Conclusion: Responsible Security. Global Standards. Trusted Operations.

ISO 18788 certification demonstrates our organization’s commitment to professional, ethical, and lawful security services. In an increasingly complex global environment, we provide our clients with peace of mind—ensuring that every operation is managed with integrity, accountability, and respect for human rights.

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